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Privacy Policy

1. OBJECTIVE, SCOPE, AND APPLICABILITY

This Privacy Policy outlines how EKIR MIKIR collects, uses, discloses, and protects the personal information of its users. It applies to all users of our e-commerce platform, including customers, visitors, and employees. By using our website, you consent to the collection and processing of your personal information as described in this policy.

2. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect personal information through various means, including:

  • Directly from you when you register, make a purchase, or contact customer support.
  • Automatically through cookies, analytics tools, and tracking technologies when you visit our website.
  • From third-party services, such as payment gateways and marketing platforms.
3. WHAT PERSONAL INFORMATION DO WE COLLECT?

We may collect the following types of personal information:

  • Name, email address, phone number, and shipping/billing address.
  • Payment details and transaction history.
  • Login credentials and account preferences.
  • Browsing activity, IP address, device information, and cookies.
4. WHAT IS THE PURPOSE FOR WHICH THE PERSONAL INFORMATION IS COLLECTED?

Your personal information is collected for purposes such as:

  • Processing orders, payments, and deliveries.
  • Providing customer support and resolving disputes.
  • Sending promotional offers, newsletters, and updates.
  • Improving our services through analytics and user feedback.
5. THE LEGAL BASIS ON WHICH WE COLLECT YOUR PERSONAL INFORMATION

We collect and process personal information based on:

  • Your consent (e.g., for marketing emails).
  • The necessity of processing for contract fulfillment (e.g., order processing).
  • Our legitimate interests (e.g., improving our services).
  • Compliance with legal obligations (e.g., tax and fraud prevention).
6. RETENTION OF PERSONAL INFORMATION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. OPTING OUT

You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

8. WITHDRAWAL OF CONSENT

If you wish to withdraw your consent for any specific data processing activity, you may do so by contacting us. However, this may affect your ability to use certain services.

9. HOW WE STORE YOUR PERSONAL INFORMATION

Your personal data is stored securely using encryption and access control measures to prevent unauthorized access.

10. DISPOSAL OF PERSONAL INFORMATION

When your data is no longer needed, we securely delete or anonymize it in compliance with applicable regulations.

11. DO WE USE “COOKIES”?

Yes, we use cookies to enhance user experience, track website usage, and provide personalized recommendations. You can manage cookie preferences through your browser settings.

12. CUSTOMER COMMENTS AND CONTENT

Any reviews, comments, or content submitted by users may be publicly displayed on our platform. We encourage responsible sharing of information.

13. LINKS TO THIRD-PARTY ADVERTISEMENTS OR SITES

Our website may contain links to third-party websites or advertisements. We are not responsible for their privacy policies and encourage you to review them before sharing your information.

14. THIRD-PARTY ANALYTICS

Google

We use Google Analytics to analyze user behavior and improve our services. Google may collect data through cookies and tracking technologies. You can opt out via Google’s ad settings.

15. EMPLOYMENT OPPORTUNITIES

If you apply for a job at EKIR MIKIR, we collect personal information such as your resume, contact details, and employment history. This information is used solely for recruitment purposes.

16. SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform is completely secure.

17. POLICY REVIEW

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.

For any questions or concerns regarding this Privacy Policy, please contact us at info@ekirmikir.com.